Last Updated: March 2026
CLYR Health ("CLYR," "we," "our") may send SMS text messages to patients who have explicitly opted in to receive them during the online intake process. All messages are transactional and directly related to your active treatment.
Types of messages we send:
We do not send promotional, marketing, or advertising messages via SMS.
During the CLYR Health intake process at clyr.health/intake.html, patients are presented with an optional SMS consent checkbox in the Consent & Agreements step. The checkbox reads:
This checkbox is not pre-checked and must be actively selected by the patient. SMS consent is optional — patients can complete the intake and receive treatment without opting in to SMS messages.
Only patients who complete the intake form and actively check this box will receive SMS messages from CLYR Health.
Up to 10 messages per month. Message frequency depends on the status of your treatment (e.g., approval, shipping, follow-up reminders). Actual frequency is typically lower.
Message and data rates may apply. CLYR Health does not charge for SMS messages, but your wireless carrier's standard messaging rates apply.
You may opt out of SMS messages at any time by replying STOP to any message from CLYR Health. You will receive a one-time confirmation message and no further SMS messages will be sent.
Opting out of SMS does not affect your treatment, prescription, or account status with CLYR Health.
Reply HELP to any message from CLYR Health for assistance, or contact us directly:
Your phone number and SMS opt-in status are protected under our Privacy Policy. We do not sell, share, or distribute your phone number or opt-in data to third parties for marketing purposes.
For full details on how we collect, use, and protect your personal information, see our Privacy Policy and Terms of Service.
SMS messages are supported on all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.